FAQ


Q. What is Give Day?

Give Day is a day of giving fueled by the power of social media, collaboration, and the Holy Spirit! It is an initiative of Luther Seminary, a registered 501(c)3 nonprofit organization.


Q. When is Give Day?

Give Day begins on September 20, 2023 from noon to 11:59 a.m. on September 21.


Q. How do I include a public message with my donation? 

Be sure to click the "add a public message to this donation" link. Making a donation in honor of or in memory of someone does not automatically include that message on the list of donations that goes live on Give Day. The list of public messages is only available a few days before and after Give Day.


Q. Who can donate?

Anyone may donate. Donations through the Give Day online portal to charitable nonprofit organizations are tax-deductible and cannot be refunded. Contributions may be made via credit and debit card only. Donations will be received and receipted by GiveGab.


Q. What is GiveGab?

GiveGab, which is a part of Bonterra, is a nonprofit giving platform that helps nonprofits to raise money, engage donors and manage volunteers quickly and efficiently. GiveGab offers a full portfolio of simple and easy to use products that allows organizations to function in a more streamlined manner.


Q. How will donations be distributed?

Each donation made to Luther Seminary will be disbursed directly from GiveGab to Luther Seminary via direct deposit within 5-7 business days.


Q. How much of my donation goes to Luther Seminary?

GiveGab retains a 3% campaign management fee from all donations. Credit Card processing fees are an additional 2.5% + $0.30 for all major credit cards (Visa, MasterCard, American Express, and Discover). You are given the option to cover the fees and if you choose this option, 100% of your online charitable gift will go to the receiving organization. All donations are final and cannot be refunded. Any donations processed outside of Give Day donation period, through GiveGab.com, or subsequent recurring donations are subject to transaction fees outlined on the GiveGab.com pricing page: http://info.givegab.com/pricing.


Q. Do I need to create an account with GiveGab?

No. You do not need to create an account to make a donation. The benefits of creating an account include having your tax receipts collected in one location, being able to track your donations, follow the charities you support, and engage in future volunteering and donations. Your tax receipt is emailed immediately upon processing your donation. To claim a donation as a deduction on U.S. taxes, you should retain the donation receipt as an official record.


Q. Can I make donations via a mobile device?

Yes! Simply visit giveday.luthersem.edu on your mobile device.


Q. Can I pre-schedule a donation for Give Day?

You cannot pre-schedule your Give Day gift, but you may make a donation to a participating nonprofit before or after the Give Day. In order for your donation to be counted towards prize incentives awarded on Give Day it must be made between midnight at 11:59 p.m. on September 20, 2023.